Assistant Professor, Department of Human Resources Management and Business, Faculty of Management, Kharazmi University, Tehran, Iran , hkhastar1@gmail.com
Abstract: (629 Views)
Background: The Social Security Organization requires a model to enhance performance to succeed in the complex global economy and survive the competitive business environment. On one hand, traditional methods commonly used for performance evaluation in this organization need to be revisited and aligned with the demands of the current era. A specialized study aiming to model the antecedents and consequences of performance evaluation based on psychological concepts within this organization was not identified in the literature review.
Aims: The present research was conducted with the objective of modeling the antecedents and consequences of performance evaluation based on psychological concepts in the Social Security Organization.
Methods: The design of the present research is exploratory mixed-methods (qualitative-quantitative). Sampling was done using a purposive method. The qualitative research field included expert professors in psychology, human resource management, and senior performance managers of the Social Security Organization, with 26 of them being interviewed selectively. The quantitative section’s population included the employees of the Social Security Organization. The sample size was calculated as 384 individuals using Cochran’s formula and sampling was done through simple random selection. Theme analysis and the software Maxqda version 12 were used for identifying the antecedents and consequences of performance evaluation within the Social Security Organization in the qualitative part. For model validation in the quantitative section, the Partial Least Squares method with Smart PLS software was employed.
Results: In the open coding stage, 408 codes were identified. Eventually, through axial coding, 2 overarching themes, 12 organizing themes, and 60 basic themes were developed. The findings suggest that by maintaining psychological hygiene, accurate performance evaluation in this organization is attainable. Ergonomics compliance aids in preserving the health of the employees.
Conclusion: Analysis and understanding of the findings of this study can help managers to have a clear picture of the factors that affect performance evaluation methods and subsequently define optimal strategies for improving organizational performance and employee welfare. These findings can also lay the foundation for specialized training programs to enhance assessment and performance management skills and increase staff awareness of organizational expectations in the overall success of the organization.
Type of Study:
Research |
Subject:
Special Received: 2023/12/31 | Accepted: 2024/03/5 | Published: 2024/10/17
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