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Volume 24, Issue 146 (4-2025)
Journal of Psychological Science 2025, 24(146): 81-98 |
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hadiyan S, abolmaali K, Rafiepoor3 A, Seadatee Shamir A. (2025). The effect of psychological capital and social capital in the organizational citizenship behaviors mediated by perception management. Journal of Psychological Science. 24(146), 81-98.
URL: http://psychologicalscience.ir/article-1-2495-en.html
URL: http://psychologicalscience.ir/article-1-2495-en.html
Department of Psychology, Tehran North Branch, Islamic Azad University, Tehran, Iran , Kh.abolmaali@iau-tnb.ac.ir
Abstract: (407 Views)
Organizations require a variety of resources to achieve a competitive edge and long-term survival. Among these resources, intangible assets such as intellectual capital, social capital, and psychological capital play a crucial role in enhancing organizational performance. Despite numerous studies examining the impact of intangible assets on organizational citizenship behaviors (OCBs), there are still ambiguities and gaps in this area.
Aims: This study aimed to investigate the influence of intellectual capital, social capital, and psychological capital on OCBs with perception management as a mediator.
Methods: This descriptive study employed a correlational and structural equation modeling approach. The statistical population comprised all employees of a company (n = 400) in fiscal year 1399 (2020-2021). The sample size was determined using G*Power's formula (n = 376), and 385 participants were selected. After accounting for attrition, 378 questionnaires were analyzed. The research instruments included questionnaires on intellectual capital (Bontis, 1998), social capital (Nahapiet & Ghoshal, 1998), psychological capital (Luthans et al., 2007), perception management (Bolino & Turnley, 1999), and OCBs (Organ & Konovsky, 1996). Data analysis was conducted using structural equation modeling (SEM) and descriptive statistics in SPSS version 26 and Amos version 24.
Results: The results indicated that perception management partially mediates the impact of intellectual capital and psychological capital on OCBs (p > 0.05). Intellectual capital, social capital, and psychological capital all exert a significant influence on OCBs. Additionally, perception management significantly impacts OCBs. However, social capital did not influence perception management, and mediation by perception management in the relationship between intellectual capital and OCBs was not supported (p < 0.05).
Conclusion: Given the mediating role of perception management in the relationship between intellectual, social, and psychological capital and OCBs, it is recommended to enhance OCBs by developing positive perception management skills and fostering intellectual, social, and psychological capital within the organization.
Aims: This study aimed to investigate the influence of intellectual capital, social capital, and psychological capital on OCBs with perception management as a mediator.
Methods: This descriptive study employed a correlational and structural equation modeling approach. The statistical population comprised all employees of a company (n = 400) in fiscal year 1399 (2020-2021). The sample size was determined using G*Power's formula (n = 376), and 385 participants were selected. After accounting for attrition, 378 questionnaires were analyzed. The research instruments included questionnaires on intellectual capital (Bontis, 1998), social capital (Nahapiet & Ghoshal, 1998), psychological capital (Luthans et al., 2007), perception management (Bolino & Turnley, 1999), and OCBs (Organ & Konovsky, 1996). Data analysis was conducted using structural equation modeling (SEM) and descriptive statistics in SPSS version 26 and Amos version 24.
Results: The results indicated that perception management partially mediates the impact of intellectual capital and psychological capital on OCBs (p > 0.05). Intellectual capital, social capital, and psychological capital all exert a significant influence on OCBs. Additionally, perception management significantly impacts OCBs. However, social capital did not influence perception management, and mediation by perception management in the relationship between intellectual capital and OCBs was not supported (p < 0.05).
Conclusion: Given the mediating role of perception management in the relationship between intellectual, social, and psychological capital and OCBs, it is recommended to enhance OCBs by developing positive perception management skills and fostering intellectual, social, and psychological capital within the organization.
Keywords: Social capital, psychological capital, organizational citizenship behaviors, perception management.
Type of Study: Research |
Subject:
Special
Received: 2024/06/11 | Accepted: 2024/08/15 | Published: 2025/02/3
Received: 2024/06/11 | Accepted: 2024/08/15 | Published: 2025/02/3
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This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) License. |
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)